CASE MANAGEMENT + EDUCATION
Digital Awareness & Computer Literacy
Educational courses built to enable or improve computer literacy in refugees
Basic knowledge of computers and other electronics is critical to life in the U.S. From scheduling appointments online to accessing school and bank websites, maintaining basic computer skills is necessary for completing daily life tasks. However, most refugees have extremely limited digital awareness.
The Refugee Learning Center’s latest offering provides digital education courses and technology-specific case management to refugees so that they can become more computer literate.
Digital Mentoring
Catholic Charities case managers answer questions and complete simple digital tasks for refugees. Such tasks can include paying rent online, teaching Google Maps and other online navigation tools or helping a refugee join an online Zoom class.
A Three Step Educational Program
In addition to case management services, the Learning Center provides a three-step digital access educational program for refugees eager to enhance their computer skills and knowledge.
Program Details
Level 1: Basic
Refugees learn the fundamentals of using a computer, including: how to use a mouse and keyboard, how to copy and paste, knowing where the parts and ports of a computer are, how to navigate the Windows environment, an introduction to the Internet, Gmail basics, online safety and an intro to Google translate.
Level 2: Intermediate
Refugees with an introductory knowledge of how to work technology learn more complex skills, including: how to use a computer file system, how to use Google Drive and Docs, how to navigate advanced email activities, how to open online accounts that require email and phone verification, how to use Chat GPT to get answers in their own language as an alternative to web browsing and how to use office programs.
Level 3: Advanced
Refugees who are the most tech-savvy focus on developing more advanced skills, including: how to navigate Excel, PowerPoint and advanced uses of the Internet.
Qualifications to Enroll in Digital Access Programming
- Refugees must be 18 years or older
- Priority is given to refugees who have lived in the U.S. for one year or less
- Refugees cannot have lived in the U.S. for more than five years
Contact Us
Use the form below to contact the Refugee Learning Center.
Please submit other questions to our general Contact Catholic Charities page.
Interested in volunteering with the Refugee Learning Center? Check out our Refugee Volunteer Opportunities!
